Returns & Exchanges
At PiercingXXL, we prioritize your satisfaction and hygiene; you can return any unworn items in their original, sealed packaging within 30 days of delivery. Please note that for sanitary reasons, body jewelry cannot be returned once the protective seal has been broken or tampered with.
Initiate Your Return
Log into your customer account or use our guest portal to select the items you wish to return and receive a Return Authorization number.
Pack with Care
Place the items in their original individual packaging and secure them in a padded envelope to prevent damage during transit.
Ship the Package
Affix the provided return label or address the package to our warehouse, ensuring you use a trackable shipping method for security.
Receive Your Refund
Once our quality control team inspects the items and confirms the hygiene seals are intact, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing